FAQ

Q- How much is shipping? 
A-
We offer FREE SHIPPING WORLDWIDE! 

Q- How long does shipping takes?
A- 
US orders takes between 10 and 20 days to arrive at their destination. Some products with high demand can take up to 25 business days.
B- International delivery usually takes between 10 – 25 business days. 

**We are currently experiencing delays on some destinations worldwide due to COVID-19, Orders placed on areas currently on quarantine or closed countries will be delayed depending on the destination country policies**.

Q- Where is my order?
A- 
You can track your order here: TRACK MY ORDER using the tracking number sent to you via email.
Most orders worldwide will be received within 1-2 weeks of placing your order, depending on the product ordered and the destination.

Q- What is my tracking number?
A: 
This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.

Q - I've lost my tracking number. What can I do?
A:
 Simply contact us at help.makeiteasi@gmail.com with your full name and mailing address, and we will resend your confirmation number.

Q- How can I make changes to my order?
A- 
If you need to make changes to your order you will need to contact us within 12 hours of placing the order.

            We Can Change:

                 - Your delivery details
                 - Your name
                 - Your email
                 - Your phone number

Q- How can I cancel my order? 

A- You must contact us within 12 hours.
    -We cannot cancel your order once it has already been shipped.  

Q - What is your return policy?
A:
 Items are returnable up to 30 days after purchase.

Q - Who do I contact if there's something wrong with my order?
A:
 If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to help.makeiteasi@gmail.com.

Contact us
If we still haven't managed to answer your question please feel free to contact us at help.makeiteasi@gmail.com and we'll get back to you within 24hrs!